Which of the following does not describe a trait of a Quadrant II Customer?
A. Wants to understand what was done
B. All of the above describe Quadrant II customers.
C. May ask for old parts
D. Appear trusting
E. Prefers slower transactions
Answer (2)
Quadrant II Customers seek understanding and often exhibit behaviors like asking for old parts and preferring slower transactions. However, the trait that stands out as not aligning is the option stating "All of the above describe Quadrant II customers." Therefore, this option is not correct. ;
The correct answer is B, which states 'All of the above describe Quadrant II customers,' as it does not accurately reflect their traits. Quadrant II customers typically want to understand what was done, may ask for old parts, appear trusting, and prefer slower transactions. Thus, the only option that does not fit is option B.
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