When working in a culturally diverse practice, which of the following actions should a medical assistant take to overcome diversity and communication barriers?
A. Maintain a common greeting for patients across cultures.
B. Examine personal religious, cultural values, and beliefs to identify any biases.
C. Request a family member's assistance when speaking with a patient who does not speak the same language.
D. Use a patient's appearance to determine their lifestyle choices.
Answer (2)
The best action for a medical assistant to overcome diversity and communication barriers is to examine their own cultural and religious biases. This self-reflection promotes respectful and effective communication with patients. Such awareness ensures that care is equitable and tailored to each individual’s needs.
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To overcome diversity and communication barriers in a medical practice, medical assistants should examine their own biases and cultural values. This self-awareness leads to better patient care and communication. Treating each patient as an individual, rather than making assumptions based on culture, is essential. ;
