Resident surveys should be conducted:
A. when a resident moves in/out.
B. only after specific interactions, like after work orders are completed.
C. before developing a marketing plan.
D. throughout the year.
Answer (2)
The best option for conducting resident surveys is throughout the year to ensure continuous feedback and improvement in services. While surveys at specific times like move-ins or maintenance requests provide insights, regular engagement is most effective. This approach fosters a deeper understanding of resident needs and satisfaction.
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Resident surveys should be conducted throughout the year to ensure continuous feedback and improvement in community services. They can also be effective when residents move in or out, after specific interactions, or before developing marketing plans. Regular feedback helps identify ongoing issues and enhances resident satisfaction. ;
