When practicing empathic listening, you should do which of the following?
A. Take notes on your laptop so you don't forget what was said.
B. Summarize the conversation with your co-workers and supervisor.
C. Pay attention to the tone and inflection of the person's voice.
Answer (1)
Empathic listening requires attentiveness to both verbal and non-verbal cues, making it important to pay attention to the speaker's tone and inflection. Other methods, like note-taking, can distract from the conversation. Fully engaging with the speaker enhances understanding and support. ;
