Fill in the blank.
To show you were listening to an individual and care about what they've said, you should:
A. Congratulate them for their communication skills.
B. Summarize the conversation with them.
C. Give the individual their preferred item.
Answer (1)
The best way to show that you were listening and care is to summarize the conversation. This confirms your understanding and encourages further discussion. Other options, while nice, do not reflect active listening directly. ;
