The correct answer to the question is Chatbots, as they are AI programs designed to respond to inquiries and resolve customer issues around-the-clock. Unlike answering machines, Betamax, or PDAs, chatbots provide real-time assistance. They are increasingly popular in enhancing customer service experiences. ;
The correct answer is A) Chatbots, as they are AI tools that provide real-time responses and assistance 24/7. They effectively engage with customers, offering support and resolving inquiries any time of the day. Other options do not fulfill this role effectively, making chatbots the clear choice.
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