Louwanda Evans expands on Arlie Hochschild's concept of emotional labor by emphasizing the role of gender in shaping emotional expectations in professions like flight attendants. This addition reveals how societal norms influence the emotional experiences of workers, particularly women. Through understanding gender dynamics, we gain a clearer picture of emotional labor as a complex social phenomenon. ;
Louwanda Evans enhances Arlie Hochschild's notion of emotional labor by focusing on gender as a significant influence on emotional expectations in jobs like flight attendants. This perspective illustrates how societal norms around gender shape the emotional experiences of workers. Thus, the correct answer is A. gender .
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