If a customer sees debris falling from a service professional's truck, but the service professional immediately picks it up, the customer will have a positive first impression of the service professional's company.
a. True
b. False
Answer (2)
If a service professional quickly cleans up debris falling from their truck, this positive action can lead to a favorable impression of the company. Demonstrating accountability and care influences customer perceptions significantly. Hence, the correct answer is True. ;
The customer will have a positive first impression of the service professional's company if they see the professional immediately picking up debris. This action demonstrates responsibility and enhances trust in the company. The correct answer is True.
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