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In Business / College | 2025-07-08

All of the following statements describe ways to build credibility with clients, EXCEPT:

A. Keep personal conflicts off the salon/spa floor.
B. Shorten or omit connecting time with the next client.
C. Make sure music and reading material in waiting area are appropriate.
D. Minimize distractions and make sure you always have your client's full attention.

Asked by mayawendu

Answer (2)

The statement that does not help build credibility with clients is to shorten or omit connecting time with the next client, as it detracts from the importance of client relationships. In contrast, keeping personal conflicts off the salon floor, ensuring appropriate waiting room materials, and minimizing distractions are all important for establishing credibility. Building strong client relationships requires dedication and attentive communication. ;

Answered by GinnyAnswer | 2025-07-08

The incorrect statement regarding building credibility with clients is B, which suggests shortening or omitting connection time. This practice detracts from building trust and relationships with clients. In contrast, all other options focus on maintaining professionalism and attentive communication, which are vital for strong client relationships.
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Answered by Anonymous | 2025-07-24

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